Shipping policy

Shipping Policy

Effective Date: June 17, 2025

We offer international shipping to most countries. Please read our shipping policy carefully before placing your order.

1. Shipping Timeframes

Orders are processed within 1–3 business days after payment confirmation. Shipping timeframes vary by destination:

• Europe: 6–14 business days

• North America: 7–15 business days

• Other Regions: 10–20 business days

Delays may occur due to customs processing, holidays, or unforeseen events.

2. Shipping Methods and Carriers

We work with trusted logistics partners including DHL, YunExpress, and other regional couriers. Tracking information will be provided once your order is shipped.

3. Shipping Fees

Shipping costs are calculated at checkout and vary based on destination and item weight. Promotional free shipping may apply on certain orders.

4. Customs, Duties & Taxes

International orders may be subject to customs duties and taxes based on your country’s regulations. These fees are the responsibility of the customer.

5. Incorrect or Incomplete Address

Please ensure all shipping information is accurate. Orders returned due to incorrect or incomplete address may incur additional reshipping fees.

If you have questions about your shipment, contact us at [[email protected]].