Privacy policy

Effective Date: June 17, 2025

Welcome to ZENTRIQ. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase. We are committed to ensuring your privacy is protected and maintaining the trust you place in us.

1. Information We Collect

We collect information from you when you visit our website, place an order, subscribe to our newsletter, or contact customer service. This may include:

  • Full name, billing and shipping address

  • Email address and phone number

  • Payment information (processed securely via third-party platforms)

  • IP address, browser type, device information

  • Purchase history and interaction data with our site

2. How We Use Your Information

Your information is used for the following purposes:

  • To process and fulfill your orders

  • To provide order confirmations, updates, and delivery tracking

  • To offer customer support and address inquiries

  • To improve our website, services, and user experience

  • To send promotional content (only with your consent)

  • To detect and prevent fraud or misuse

3. Data Protection

We implement strict security measures including SSL encryption and access controls to safeguard your data. While we strive to protect your personal data, no online transmission is 100% secure.

4. Data Sharing and Disclosure

We do not sell, lease, or trade your personal data to any third parties. We may share your data with:

  • Payment processors (e.g., PayPal) for secure transactions

  • Shipping providers to fulfill delivery

  • Analytics tools (e.g., Google Analytics) for site improvement

All partners are obligated to maintain the confidentiality and security of your data.

5. Your Rights

You have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Withdraw consent for marketing emails

  • Contact us regarding any privacy concerns

Please email us at [[email protected]] for any requests or questions.